Rental terms

In these terms the rental company means Stenrent Oy. The customer means the private individual who has actually made and paid for the booking. The customer is always a private individual, even if the booking was made in a company name.

By making a booking you accept the order and contract terms and these rental terms. Before handover a rental agreement is signed and a copy of your official photo ID is attached to it. Data is kept only as long as the contractual need requires.

On receiving the equipment the customer has inspected it and accepts that it is in the condition agreed. Any existing damage is reviewed before handover and recorded in the agreement. Safety instructions and a briefing on safe use are given at handover.

The renter is responsible for the rented items throughout the rental period and must use them correctly. Any damage or fault must be reported immediately to 050 555 9525. The renter is liable for all damage they cause.

Cycling, snowmobiling and being on the water always carry their own risks and the customer uses the equipment entirely at their own risk. The rental company does not insure the customer against personal injury or property damage. Finnish road and maritime traffic law must be followed.

The renter pays in full any fines, parking penalties and overload charges incurred during the rental period. Finnish restrictions on alcohol and other intoxicants apply. The renter must be at least 18 years old and undertakes to ensure the driver has sufficient knowledge and skill to handle the item.

By law the renter is liable for all damage caused in water and road traffic to themselves, other vehicles and other people. Neither the renter nor passengers are covered by liability insurance from the rental company.

The following rules apply, along with water traffic regulations, Finnish law and good boating practice.

Equipment is returned to Koivistontie 190, 85430 Sievi within the agreed rental period unless otherwise agreed. Unused time is not refunded for early returns. A late return is charged at 100 € for each commenced hour.

The jet ski has valid equipment insurance. The insurance does not cover broken or lost loose items, injury to a person water-skiing or attached behind the ski, or personal injury caused with the ski. The jet ski and trailer must always be locked when left unattended.

If damage is not covered by the insurance, or results from taking the equipment outside Finland, unauthorised handover, intent, negligence, use under the influence, criminal purpose or competitive use, the renter is fully liable. The renter's deductible in damage cases is 2,000 €.

The jet ski is handed over and returned with a full tank and only 98 E5 petrol may be used. If it is returned with a partial tank, refuelling is charged at 2 € per litre. The customer is liable for damage caused by using the wrong fuel.

Rental prices include the right to use the equipment, buoyancy aids and other accessories according to the price list. The rent is paid in full before the rental period begins. Online payments are processed securely through Stripe.

After booking the customer receives a booking confirmation. Cancellations and changes are made by contacting customer service at myynti@stenrent.fi or 050 555 9525; the message must state the customer's name, address and the booking date. Cancellations must be notified 24 hours before the rental. Otherwise the rental company may invoice the booking, up to a maximum of 250 €.

The rental company may charge a case-by-case deposit of 2,000 €, payable before the rental in cash or by the available payment methods. The deposit is returned immediately after the equipment is returned if no claims remain. Deposits paid other than in cash may take a few business days to return.

Rented equipment may not be taken outside Finland unless separately agreed in writing. The renter releases the rental company from liability and understands their own responsibility for personal and property damage. The rental company's liability is limited to the functioning of the equipment and the equipment itself.

Disputes concerning the rental agreement are first resolved by negotiation between the parties under this agreement. If no agreement is reached, the matter may be taken to the Finnish Consumer Disputes Board. If taken to court, the action is brought in the district court of the rental company's domicile.

By making a booking and signing the rental agreement the customer confirms having read and understood these terms. They can also be reviewed with a representative of the rental company at handover.