--- title: "Rental terms | Stenrent" url: https://stenrent.fi/en/vuokrausehdot description: "Stenrent rental terms: renter responsibility, safety, jet ski use, returns and damage." lang: en --- Terms # Rental terms In these terms the rental company means Stenrent Oy. By making a booking you accept the order and rental terms. ## General In these terms the rental company means Stenrent Oy. The customer means the private individual who has actually made and paid for the booking. The customer is always a private individual, even if the booking was made in a company name. ## Before the rental By making a booking you accept the order and contract terms and these rental terms. Before handover a rental agreement is signed and a copy of your official photo ID is attached to it. Data is kept only as long as the contractual need requires. On receiving the equipment the customer has inspected it and accepts that it is in the condition agreed. Any existing damage is reviewed before handover and recorded in the agreement. Safety instructions and a briefing on safe use are given at handover. ## The customer's responsibility The renter is responsible for the rented items throughout the rental period and must use them correctly. Any damage or fault must be reported immediately to 050 555 9525. The renter is liable for all damage they cause. - Rented equipment must not be left unattended for long periods. - E-bikes must be locked to a fixed object with the locks supplied with the bike. - Theft or a traffic accident must be reported immediately to the police and to 050 555 9525. - The renter is fully liable until the equipment is returned and found to be in perfect condition. - The rental company may decline to rent without giving a reason if the customer does not appear reliable or capable of using the equipment safely. ## Safety Cycling, snowmobiling and being on the water always carry their own risks and the customer uses the equipment entirely at their own risk. The rental company does not insure the customer against personal injury or property damage. Finnish road and maritime traffic law must be followed. ## Jet ski, trailer and box trailer The renter pays in full any fines, parking penalties and overload charges incurred during the rental period. Finnish restrictions on alcohol and other intoxicants apply. The renter must be at least 18 years old and undertakes to ensure the driver has sufficient knowledge and skill to handle the item. By law the renter is liable for all damage caused in water and road traffic to themselves, other vehicles and other people. Neither the renter nor passengers are covered by liability insurance from the rental company. ## During the rental (jet ski) The following rules apply, along with water traffic regulations, Finnish law and good boating practice. - Riding in shallow water is forbidden: a minimum depth of 1 metre is required. - Where the depth is 1.0–1.5 metres the absolute maximum speed is 10 km/h. - The customer must always confirm sufficient depth and account for changes in water level. - Riding or idling in debris-filled water is forbidden; lilies, reeds and vegetation count as debris. - The ski may not be sublet, towed or used for towing another craft. - When reversing, the throttle must not be pressed fully; smoking on the ski is forbidden. - Fenders must be used between the dock and the ski when mooring. - In harbour areas the maximum speed is 10 km/h; deliberate wake making and other disruptive behaviour is forbidden. - The driver and all passengers must wear life jackets; the driver must attach the lanyard to the jacket or wrist. ## Returning Equipment is returned to Koivistontie 190, 85430 Sievi within the agreed rental period unless otherwise agreed. Unused time is not refunded for early returns. A late return is charged at 100 € for each commenced hour. ## Damage The jet ski has valid equipment insurance. The insurance does not cover broken or lost loose items, injury to a person water-skiing or attached behind the ski, or personal injury caused with the ski. The jet ski and trailer must always be locked when left unattended. If damage is not covered by the insurance, or results from taking the equipment outside Finland, unauthorised handover, intent, negligence, use under the influence, criminal purpose or competitive use, the renter is fully liable. The renter's deductible in damage cases is 2,000 €. - Missing or broken life jackets 140 € - Broken key or safety lanyard 120 € - Other small items, fenders, ropes and locks from 40 € each ## Refuelling The jet ski is handed over and returned with a full tank and only 98 E5 petrol may be used. If it is returned with a partial tank, refuelling is charged at 2 € per litre. The customer is liable for damage caused by using the wrong fuel. ## Paying the rent Rental prices include the right to use the equipment, buoyancy aids and other accessories according to the price list. The rent is paid in full before the rental period begins. Online payments are processed securely through Stripe. ## Cancellation After booking the customer receives a booking confirmation. Cancellations and changes are made by contacting customer service at myynti@stenrent.fi or 050 555 9525; the message must state the customer's name, address and the booking date. Cancellations must be notified 24 hours before the rental. Otherwise the rental company may invoice the booking, up to a maximum of 250 €. ## Special terms The rental company may charge a case-by-case deposit of 2,000 €, payable before the rental in cash or by the available payment methods. The deposit is returned immediately after the equipment is returned if no claims remain. Deposits paid other than in cash may take a few business days to return. Rented equipment may not be taken outside Finland unless separately agreed in writing. The renter releases the rental company from liability and understands their own responsibility for personal and property damage. The rental company's liability is limited to the functioning of the equipment and the equipment itself. ## Disputes Disputes concerning the rental agreement are first resolved by negotiation between the parties under this agreement. If no agreement is reached, the matter may be taken to the Finnish Consumer Disputes Board. If taken to court, the action is brought in the district court of the rental company's domicile. By making a booking and signing the rental agreement the customer confirms having read and understood these terms. They can also be reviewed with a representative of the rental company at handover. ## START YOUR RENTAL HERE Guaranteed low prices – you won't find cheaper! 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Start booking: https://stenrent.fi/en/varaa 050 555 9525: +358505559525 Image: Stripe (https://stenrent.fi/payments/stripe.svg) Image: Visa (https://stenrent.fi/payments/visa.svg) Image: Mastercard (https://stenrent.fi/payments/mastercard.svg) Image: Apple Pay (https://stenrent.fi/payments/applepay.svg) Image: Google Pay (https://stenrent.fi/payments/googlepay.svg) Start booking: https://stenrent.fi/en/varaa Call +358 50 555 9525: +358505559525 ## Structured data ```json [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://stenrent.fi/#organization", "name": "Stenrent", "legalName": "Stenrent Oy", "url": "https://stenrent.fi/", "email": "myynti@stenrent.fi", "telephone": "+358505559525" }, { "@type": "WebSite", "@id": "https://stenrent.fi/#website", "url": "https://stenrent.fi/", "name": "Stenrent", "publisher": { "@id": "https://stenrent.fi/#organization" }, "inLanguage": [ "fi-FI", "en" ] }, { "@type": "LocalBusiness", "@id": "https://stenrent.fi/#sievi", "name": "Stenrent — Sievi", "parentOrganization": { "@id": "https://stenrent.fi/#organization" }, "url": "https://stenrent.fi/yhteystiedot", "telephone": "+358505559525", "email": "myynti@stenrent.fi", "priceRange": "€€", "currenciesAccepted": "EUR", "address": { "@type": "PostalAddress", "streetAddress": "Koivistontie 190", "postalCode": "85430", "addressLocality": "Sievi", "addressRegion": "Pohjois-Pohjanmaa", "addressCountry": "FI" }, "geo": { "@type": "GeoCoordinates", "latitude": 63.9089, "longitude": 24.5297 }, "areaServed": [ { "@type": "City", "name": "Sievi" }, { "@type": "AdministrativeArea", "name": "Pohjois-Pohjanmaa" } ] } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://stenrent.fi/en" }, { "@type": "ListItem", "position": 2, "name": "Rental terms", "item": "https://stenrent.fi/en/vuokrausehdot" } ] } ] ```